Category: Base or Station

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Marine Corps launches Barracks Digital Maintenance Request System Service-Wide

Source: United States Marines

WASHINGTON, D.C. —

The Marine Corps launched and has fully implemented QSRMax, which is the service’s main effort to upgrade its maintenance request system from analog to digital.

QSRMax simplifies the process for submitting maintenance requests by empowering Marines with a convenient means to submit barracks maintenance support requests directly to the USMCMax system through a QR code on their phone.

QSRMax empowers Marines to track their maintenance support requests as they progress through the system in real time. QSRMax allows users to submit maintenance requests directly to barracks and building managers, which then can be relayed to the base. This restructuring increases transparency and accountability while enhancing communication between Marines and maintenance personnel.

These maintenance requests also have strategic level visibility, which allows for holistic data analysis across the service. Here is how QSR Max works:

  1. Marine identifies a problem.

  2. Marine scans QR code on QSRMax and creates an account if one is not already established.

  3. Marine creates a facilities maintenance request within QSRMax, followed by the creation of a USMCmax service request if approved.

  4. Request is received and addressed within the QSRMax portal by the designated barracks manager.

  5. Barracks manager determines level of support needed to address the requirement and updates the request in the system.

  6. If needed, the request goes to base via work order request.

  7. Once the maintenance request is completed, the assigned agency reports it complete in the QSRMax system.

The introduction of QSRMax marks a new chapter in facilities maintenance within the Marine Corps, characterized by efficiency, transparency, and responsiveness.

The following link allows direct access to the QSRMax website: https://usmcmax.usmc.mil/qsrmax

Learn more about Barracks 2030, the service’s vision to improve quality of life in unaccompanied housing, by visiting www.mcicom.marines.mil.

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Marine Corps orders environmental, health, and safety inspections of all service barracks

Source: United States Marines

PENTAGON —

Effective immediately, Marine Corps Installations Command will conduct an environmental, health, and safety inspection of all Marine Corps barracks to ensure service compliance with its commitment to its residents to provide a safe, secure, clean, and consistent living standard across the unaccompanied housing enterprise.

Marine Corps Installations Command has directed Installation Commanders to assign an E-7 or above active-duty service member or unaccompanied housing civilian equivalent outside of the chain of command to conduct the inspection, which are slated to be completed no later than March 15, 2024.

“This effort allows us to get a one-time, complete assessment of the inventory, registered in the Enterprise Military Housing system as a baseline for analysis,” said Maj. Gen. David Maxwell, MCICOM Commander. “The benefit as we transition to professional management will be that we have a point of reference for the condition of each barracks. This will enable our senior leaders to understand the totality of issues regarding their facility and get to quickly solving their problems.”

Installations commanders will use MARADMIN 289/23 Unaccompanied Housing Guarantees and Responsibilities and DoD Manual 4165.63-M DoD Housing Management Manual to ensure compliance with the Marine Corps’ commitment to its Barracks.