Source: Federal Bureau of Investigation FBI Crime News
Special Agents Durant and O’Hare relied heavily on the Mobile Biometrics Application (MBA) and Special Processing Center (SPC) teams to expedite the identification of victims. These specialized units, operating out of the FBI’s Criminal Justice Information Services Division in West Virginia, provided agents in the field with real-time support, often pulling fingerprints and running them through reference files within minutes. In some cases, results were returned in as little as 15 to 20 minutes, streamlining the identification process during critical moments.
The MBA team, in particular, played a vital role by swiftly processing prints, actively monitoring quality control, and troubleshooting more difficult cases. When automated systems didn’t yield a match, the SPC team took over, applying manual processes to assist with identification. This seamless coordination between field agents and the FBI’s lab-based experts highlights the Bureau’s ability to deploy advanced technology in disaster zones, ensuring that victims’ families receive answers as quickly as possible.
While working to bring closure to grieving families, the agents have also felt the storm’s personal impact. O’Hare’s daughter and grandchildren evacuated from North Carolina to stay with her in Upper East Tennessee after being displaced by power loss. “I joined the FBI to help people,” O’Hare said. “In situations like this, that’s why I am doing my very small part to try to provide some closure for the families of the victims.”
As the FBI and its partners work to support communities impacted by Hurricane Helene, the Bureau issued a warning about scammers looking to exploit survivors and mislead charitable donors. Learn to spot the red flags of disaster fraud at fbi.gov/DisasterFraud.